BTC Group take your privacy seriously and all information submitted to us will be used in accordance with the Data Protection Act 1998.

Your consent
Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

How do we collect personal information about you and how is it used?
You may provide personal information when communicating with us.
You may give your name and e-mail address to make a comment about our services or website.
We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using "cookies".
It may be that some of the personal information you give us is sensitive personal data within the meaning of the Data Protection Act 1998. Such information ("sensitive information") will only be disclosed with your express consent.
It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.
We may use personal information collected about you to let you know about functions on our website or changes to our terms and conditions of use.

Traffic data
We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.

Disclosure policy
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.

How do we protect your information?
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.


Cookie Disclosure Statement
At BTC Group we do all we can to ensure that you enjoy your visit to our website and we go to great lengths to protect your security and privacy on-line. Please find below lots of information about Cookies and how we deal with them. If you require any further information please do not hesitate to contact us on 020 8569 2250 or by e.mail to sales@btcgroup.co.uk

What is a Cookie
A cookie, is more technically named  HTTP cookie, browser cookie, or web cookie. It  is commonly  a small piece of technical data sent from a visiting website and held in a viewers web browser during a visitors browsing of that site. At some time in the future if that visitor goes back to the same website the technical data retained in the cookie can be used by the website to notify the site of the visitor’s previous visit. Cookies were created to be a reliable method for visited websites to retrieve the state of the site or any of the pages the user had opened in the past. This may include opening particular pages, logging  in, or a record of how long a visitor spent on each page and what pages were visited by the user visitor. This history can go back a number of years.

Why do we use Cookies
The most common Cookies are, authentication cookies and are used by the site to ensure that the visitor is correctly logged in and that they only send sensitive information to the correct visitors. Cookies must be implemented correctly or the site may leave a visitor open to their computer to hacking. We also use Cookies to measure the number of visitors to our site, how long they stay on each page etc.

Cookie Settings
To view or modify cookies settings, follow these steps, these may vary from Browser to Browser
    • In Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
    • Click the Web content zone you want, and then click Custom Level.
    • Under Cookies, click the options you want, click OK, and then click OK.

How to Customize Cookies Settings for Each Security Zone
You can set custom cookies settings for each security zone. To do so, follow these steps:
    • In Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
    • Click the Web content zone you want, and then click Custom Level.
    • Under Cookies, click the options you want, click OK, and then repeat steps 1 through 2 for each zone.

How to Customize Settings for the Use of Session or Persistent Cookies
Session cookies are deleted when you quit Internet Explorer. Persistent cookies remain on your computer.

How to Customize Settings to Use Persistent Cookies
    • In Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
    • Click the Web content zone you want, and then click Custom Level.
    • Under Cookies, click the option you want to use under Allow cookies that are stored on your computer, click OK, and then click OK.

How to Customize Settings to Use Session Cookies
    • In Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
    • Click the Web content zone you want, and then click Custom Level.
    • Under Cookies, click the option you want under Allow Per-session Cookies (Not Stored), click OK, and then click OK.
 
Deleting Cookies
All cookies can be deleted by referring to the Options section of the Browser controls.

Questions about the policy
If you have any questions or concerns about this policy, please contact sales@btcgroup.co.uk.